Legal
Privacy Notice
Last updated 2026
Who we are
T and J Digital products operates Synapse Health, an AI-powered digital fitness platform. This Privacy Notice explains how we handle your information when you visit our site, create an account, use our programs, or make a purchase.
Information we collect
We collect the information you provide directly, such as your name, email address, password, fitness goals, workout logs, meal entries, and any messages you send to the AI coach.
We also collect technical data automatically, including your IP address, browser type, device information, pages visited, and interactions with programs and checkout flows. This helps us improve performance, security, and personalization.
How we use your information
We use your data to provide and personalize Synapse Health services, generate AI workout and nutrition recommendations, process payments, authenticate your account, send service updates, and respond to support requests.
With your consent, we may send you marketing emails about new programs, features, or offers. You can opt out at any time by emailing us at Tandjdigitalproducts@gmail.com.
AI-generated content
Workouts, nutrition suggestions, and coach responses are generated by artificial intelligence based on the information you share. They are not medical advice. Always consult a qualified healthcare professional before beginning a new exercise or diet program.
Payment processing
Payments are processed by Paddle.com, our Merchant of Record. Paddle collects billing information such as your payment method and billing address on our behalf. We do not store full payment card details. For more information, please review Paddle’s Privacy Policy.
Data sharing and third parties
We do not sell your personal information. We share data only with service providers who help us run Synapse Health, such as our hosting, authentication, payment, analytics, and email delivery partners. All providers are contractually required to protect your data.
Data retention and security
We keep your account and usage data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
We use industry-standard security measures, including encryption in transit and access controls, to protect your information. No system is completely secure, so please use a strong, unique password.
Cookies and tracking
We use cookies and similar technologies to keep you signed in, remember your preferences, understand how you use the app, and measure the effectiveness of our features. You can control cookies through your browser settings.
Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal data. To exercise these rights, or to ask questions about this notice, contact us at Tandjdigitalproducts@gmail.com.
Your consent & data
Ask us to delete everything tied to an email address — captured leads, onboarding emails, trial and checkout records.
Changes to this notice
We may update this Privacy Notice from time to time. The updated version will be posted on this page with a revised date. Continued use of Synapse Health after changes means you accept the updated notice.
More information
For full purchase and usage terms, see our Terms & Conditions, Refund Policy, and Pricing.